One Smart Plumber and
(article appeared in "Plumbing and
Heating Contractor News" )
When a smart plumber teams up with the WAGS valve, the results
can change peoples' lives. And that's just what happened last summer
in Keller, Texas.
Master Plumber Darrell Robinson visited the home of Doug and
Bonnie Robinson (no relation) to install a new kitchen faucet as
just one part of a thorough remodeling the couple was doing to their
18-year-old home. While there, he took the time to inspect the
couple's water heater, located in the attic. It was the home's
original unit, placed in the attic by the builder to save space, and
surprisingly still in operation after nearly two decades.
Robinson immediately saw the potential danger in this arrangement
and advised the Robinsons that installation of a WAGS valve was an
important safety measure. They agreed, and Robinson retrofitted the
valve to the water heater.
A few days later Doug Robinson was cleaning paint brushes when he
noticed the lack of hot water. Naturally, he called his plumber, and
Darrell Robinson asked him to go to the attic and check the water
heater. What he found was a ruptured tank, a full drip pan under the
water heater and a WAGS valve that had worked as intended by
shutting off the water line, and because it was a gas-fired water
heater, the gas line, too.
"Your product saved our home," Doug Robinson wrote to Taco in an
e-mail. "Without the WAGS valve, the damage would have destroyed
With the water heater in the attic, the damage could have been
catastrophic, possibly some $15,000, estimates Doug Robinson. The
leak would have been in a key position to come through the ceiling
and down the walls of both the living room and master bedroom. As it
was, thanks to WAGS, the damage was so slight that his insurance
company was amazed. Only a little water from the drip pan came
through a bathroom light.
From the perspective of a master plumber, the couple of hundred
dollars Robinson spent on the WAGS valve was one of the best
investments he could make as a homeowner, Darrell believes.
"Two, three or even four hundred dollars is nothing compared to
the expense of floor, wall, ceiling, light fixture replacements,
and, of course, the water bill," he says. This along with personal
items that could be damaged or destroyed and the high cost of flood
insurance should convince most people to have a WAGS valve installed
as an added safety measure, Darrell adds.
Mark J. Chaffee
Residential Product Manager